20231203_094324.jpg
20231205_105753 (2).jpg
20231205_112200.jpg
20231201_135753 (1).jpg
20231201_150905.jpg
20241113_171349~2.jpg
20241005_170031~2.jpg
IMG-20240112-WA0009~2.jpg 
3 EASY STEPS TO BUY ICE

  1. Tap to purchase

  2. Place chilly bin or bag

  3. Press the button for ICE

FULL INSTALLATION VIDEO

Walkthrough video of installation and setting up power and water for the machine.

The machine · common questions

Machine + FAQs

Machine details and practical answers about installation, day-to-day operation and sales.

Browse the questions

Machine + site

Size, ice options, placement and connections.

How big is an ICEBOY machine?
  • Width: 1.17 m
  • Depth: 1.20 m
  • Height: 2.45 m
  • Dry weight: 550 kg
How many kilograms of ice per vend?
  • The vend is set at installation for either 3 kg or 6 kg.
What is the internal ice storage capacity?
  • The internal reservoir holds 45 vends of 3 kg ice.
Where is the best location for an ICEBOY?
  • Choose a position visible from the road.
  • Easy drive-up access lets customers fill a bag or chilly bin beside their vehicle.
What utility connections does an ICEBOY need?
  • Pressure-plumbed water.
  • 230 V single-phase power.
What is the power draw?
  • Normal draw is around 9–10 amps, with a maximum draw of about 14 amps.
  • Built-in fail-safes help protect the machine from power surges.
What is the machine made from?
  • The body is galvanised sheet metal with a plastic-coated finish.
  • Plastic frames resist corrosion.
  • The ice cuber and refrigeration system use nickel and copper piping.

Ownership + operation

Ownership, payments, upkeep and support.

Do you operate these machines or sell them?
  • ICEBOY operates its own fleet around New Zealand.
  • ICEBOY also sells machines for customers to own and operate.
What ongoing costs should I expect?
  • Water and electricity.
  • Merchant processing fees.
  • Ice bags, around 10 cents each.
  • Water filter replacement every 6–12 months.
  • Insurance is recommended for added peace of mind.
What payment methods do the machines accept?
  • The Nayax terminal accepts cashless wireless payments, including contactless cards, Apple Pay and Google Pay.
  • Purchased machines come with payment hardware installed and set up.
If I buy a machine, does it come with a warranty?
  • New machines include a one-year parts warranty.
  • Second-hand machines are sold without a warranty. Manufacturer support depends on the machine model.
How long should these machines last?
  • With proper maintenance and replacement of required parts, machines can operate for more than 10 years.
  • Similar models overseas are still producing and selling ice after 12 years.
How can I track sales and performance?
  • Wireless technology provides remote access to sales, payment transactions and other operating data.

Customers + sales

The customer experience, promotion and sales questions.

Are these machines more convenient for customers?
  • Customers can use a machine-supplied bag or bring a chilly bin.
  • About 270 bags are supplied with each machine.
  • Pneumatic air-powered dispensing delivers the ice quickly.
  • Fresh, free-flowing ice is ready to use without breaking up a frozen block.
How can an ICEBOY improve my business’s reputation?
  • On-site production reduces the need to transport ice.
  • Customers can bring their own containers.
  • The machine produces ice through an automated, multi-stage filtered-water process.
What are the environmental benefits?
  • On-site production avoids ice delivery trips.
  • The machine idles when full and makes ice as needed.
  • Customers can fill their own containers to reduce single-use plastic.
Can you help us get the word out?
  • ICEBOY supports word-of-mouth promotion and ideas for promoting the machine.
  • Custom loyalty offers can include deals such as “Buy 3, Get 1 Free”.
  • Pre-loaded cards can be provided for repeat or special customers.
How much revenue can I expect?
  • There is no fixed revenue figure. Sales vary with location, season, customer traffic and promotion.
  • Use the ROI page to explore sales-volume examples and operating costs.
How do commercial wholesale sales work?
  • Nearby commercial businesses can buy ice through a wholesale arrangement.
  • Wholesale customers can receive GST receipts and have fresh ice available when they need it.
  • Wholesale agreements can add regular sales volume.
Why choose ICEBOY over importing a machine yourself?
  • ICEBOY machines are set up for New Zealand, including local cashless payment systems.
  • Machines are shipped from Auckland, with local support from an operator with hands-on experience.
  • Local water-filter distributors and New Zealand time-zone support are available.

Click to continue to learn more

The numbers behind ICEBOY

Explore sales examples and running-cost estimates